When I arrived I could not speak or understand anything in English and I was not confident about my English skills at all. I started at pre-intermediate level and I felt really comfortable because the teachers were very helpful, patient and well prepared to teach foreigners. While I progressed through the courses I gained more confidence, learned more and improved my abilities.
Personally, one of the most important things that helped me is the atmosphere in the school. The staff are friendly, helpful and well prepared for class. The school also organises extra activities out of class integrating students and stimulating every English skill we need as students.